“Recognition Matters”
Wednesday, August 13th, 2008You’ve probably used the phrase “no news is good news”. Well, that doesn’t apply when it comes to acknowledging employees for a job well done. Most employees report that what keeps them motivated and committed is the opportunity to be challenged, achieve results, and be recognized. Recognition itself is consistently ranked by employees as a primary reason for staying or leaving an organization. Gallup Research reports that an employee needs acknowledgement for contributions at least every seven days.
As the recipient of recognition, employees experience greater satisfaction, higher self esteem and increased personal success. Appreciating and valuing employees for the work they do builds team spirit and a positive working environment, both very impactful for organizational success. This is true for individuals from junior to senior levels.
Praise, as recognition, has no monetary cost. Encourage a culture of spontaneous, sincere and personal appreciation of employee efforts. Use this format: 1) give specific examples of the performance; 2) give examples of the personal qualities that allowed them to achieve it; 3) give specific benefits to you, the team and or organization; and 4) give your appreciation.
Try this
Delivery is everything. Use a sincere, genuine compliment or words of acknowledgement for outstanding effort and positive results. Rather than saying “you’re well organized”, say “our team was able to focus on their deliverables and meet our deadline because you were well organized and kept the support work up to date”. Specific, timely feedback will reinforce and encourage employees to continue the behaviour.
Repeat often.